Email support@nelp.co and a real person will get back to you. Please include the task and the date it was booked for, so we can find it quickly.
If something went wrong on a job, you can also report it directly from the Nelp app — open the task and choose Report a problem. That reaches the same inbox and arrives with the task attached.
Nelp signs you in with a one-time code sent by text message. If you are not receiving the code, you can sign in with your email address instead using the Sign in with email instead link on the sign-in screen.
To close your account, email support@nelp.co and we will take you through it.
Nelp Inc. is a Canadian corporation. Nelp operates a platform that connects people who need help with small local tasks with independent individuals willing to perform them; Nelp does not perform tasks itself.